Digital health technologies have been proposed to assist in predicting the diagnosis or prognosis of back pain and to translate, summarise, and convey information that supports informed decision-making by patients and general practitioners (GPs). However, patients’ and clinicians’ perspectives on the acceptability and applicability of digital decision aids for back pain management are uncertain. The study aims to investigate individuals with low back pain (LBP) and GPs perceptions of digital decision aids for general practice management of LBP. We conducted a cross-sectional qualitative study design utilising focus groups with a purposive sample of individuals with LBP and GPs. We performed a reflexive thematic analysis using an inductive approach. We included 13 individuals with LBP and 10 GPs. The interviews were conducted between June 2024 and August 2024. Four themes emerged among individuals with LBP and three among GPs. Individuals with LBP and GPs reported limited experience with digital decision aids to support LBP management in general practice. Individuals with LBP were more willing to use digital aids than GPs and expressed their potential to provide knowledge, offer clarifications, and expand treatment options before and after the consultation. GPs prefer using decision aids to screen for red flags, monitor the symptoms, and save consultation time. Both groups reported challenges in using digital decision aids in clinical encounters, particularly uncertainty around the source of information. We discussed the findings using triangulation of individuals with LBP or GPs to facilitate the application of the results in future studies (e.g., development, feasibility, effectiveness, implementation). In conclusion, individuals with LBP desired to use digital decision aids to improve their satisfaction with the information provided during GP consultations. However, most GPs could not see the same advantages and usefulness of using digital decision aids to support back pain management.